Customer Services
Privacy Statement
How we Protect Your PrivacyThe
security of your personal information is very important to us. We never sell or
rent your personal information to any third parties under any circumstances. We
value your trust and your custom very highly, and will work to protect the
security and privacy of any personal information you provide to us and will
only use it as we have described in our Privacy Policy below. We want you to
feel completely secure when ordering from trampas.co.uk. We use a technology
called Secure Sockets Layer (SSL), which encrypts (or encodes) sensitive
information before it is sent over the Internet.
trampas.co.uk
is committed to respecting the privacy
and security of your personal information. The following online privacy policy
describes the information we collect and how we use it. By using this website,
you consent to our privacy policy.
For
questions or concerns, please email us at info@trampas.co.uk
Collecting Information
Like
many websites, we gather information about how visitors use our website. In
general, you can visit many of our web pages without telling us who you are or
revealing any personal information about yourself. We may track your Internet
domain address for trends and statistics, but you will remain anonymous unless
you tell us who you are. For more information, see "Cookies and Pixel Tags"
section below.
We
request information from you (which may include name, address, telephone
number, email address, gender and when necessary, credit card information) when
you:
- Register
- Purchase
- Request to receive
communications
- Participate in a
promotion or other website feature
Using Information
We
may use the information we collect to:
- Customize and/or
personalize your communications and shopping experience
- Better respond to
your customer service inquiries
- Communicate with you
about your purchase, account information, or customer service needs
- Communicate with you
about our products and events, and for other promotional purposes
- Improve our business
- Administer
promotions, surveys or other website features
In
order to provide you with our up to date special offers and promotions, your
email address may be added to our email mailing list. If you wish to be deleted
form our internal mailing list, please send an email with the title “delete
from mailing list” to info@trampas.co.uk
Sharing Information
We
do not sell or rent or share your information to any outside parties.
On
rare occasions, we may be asked to disclose specific information upon
governmental request, in response to a court order, when required by law, to
enforce our website policies, or to protect our or others' rights, property, or
safety. We may also share information with companies assisting in fraud
protection or investigation. We do not provide information to these agencies or
companies for marketing or commercial purposes.
Protecting Your Information
We
use a variety of security measures, including sophisticated encryption and
authentication tools to maintain the safety of your personal information. Your
personal information is contained behind secured networks and is only
accessible by a limited number of persons who have special access rights to
such systems, and are required to keep the information confidential. When you
place orders or access your personal information, we offer the use of a secure
server. All credit card information you supply is transmitted via Secure Socket
Layer (SSL) technology and then encrypted into our databases to be only
accessed as stated above. Regardless of these efforts, no data transmission
over the Internet can be guaranteed to be 100% secure.
Cookies
A
cookie is a small removable data file that is stored by your web browser on
your computer. Cookies allow you to place an order on our website and allow us
to enhance and personalize your online surfing and shopping experience.
For
example, we use cookies to:
- Remember the items
in your Shopping Basket
- Recognize you when
you return to our website
- Enable you to use
Express Checkout
- Analyze visitor
behavior
You can choose to have your computer warn you each
time a cookie is being sent or you can choose to turn off all cookies. You do
this through your browser settings. Each browser is a little different, so look
at your browser Help menu to learn the correct way to modify your cookie
settings. If you turn cookies off, you won't have access to many features that
make your site experience more efficient and some of our services will not
function properly. However, you can still place orders over the telephone by
contacting our sales team on ENTER PHONE NO. or
by sending an email to info@trampas.co.uk
and we will call you.
Unsubscribing, Removing or
Modifying Your Information
We
want to communicate with you only if you want to hear from us. If you prefer
not to receive information from trampas.co.uk or would like to update or change
your personal information or preferences, please login and update your profile.
If you request your registration information be deleted or if you unsubscribe
from communications, we may maintain information about sales transactions or
service inquiries for future service and record keeping purposes.
Policy Changes
We
may change our privacy policy from time to time. We encourage you to refer to
this policy on an ongoing basis so that you understand our current privacy
policy. This policy was last modified on
Questions and Feedback
We
welcome your questions, comments, and concerns about privacy. Please send us
any and all feedback pertaining to privacy, or any other issue.
Email Forgeries
There
is a form of identity theft on the Internet where emails of well-known
companies or Web sites are faked. Email forgers may use email communications that
look like trampas.co.uk or any other company emails to try and collect personal
information from you.
We
will never ask you to email us personal information, such as your password,
bank account or credit card information.
We
will never send you an email that claims we have lost or are updating your
records.
We
will never threaten to close your account or cancel an order if you do not
provide us with personal information.